Salesforce Implementation Services

Shane Parslow is a Global Salesforce Implementation Company based in Australia. Our experienced Salesforce Implementation Services team guides you through the Implementation Process using a proven step by step delivery model. Our proven delivery model eliminates complexities and bottlenecks.

Shane Parslow provides customers with a cost-effective service. We are proactive when it comes to minimising risks with your CRM solution implementation.

Shane Parslow’s team of Salesforce Implementation Consultants will ensure we streamline your business processes. Shane Parslow identifies relevant Salesforce features that can benefit your business. This will ensure that our customers realise the benefits straight away to ensure a better return on investment.

Discovery and Project Envisioning

Shane Parslow’s Salesforce Implementation Consultants lead customers through the Discovery and Project envisioning stage. This is to evaluate and assess existing business processes, practices and technology requirements. Shane Parslow understand all organisations are different, and we will recommend a custom fit implementation plan your business. The following activities are critical and will ensure project success.

•  Project Discovery
•  Analysis
•  High Level Solution Design
•  Documentation
•  Planning

Shane Parslow’s Agile process focuses on business process efficiencies and innovation. Our Salesforce Implementation Service is Agile. This allows customers to also incorporate custom development which can dramatically change the way you do business. Focusing on innovation will benefit users and ultimately your bottom line.

The following activities are critical and will ensure a quality outcome. All agile rituals are followed including daily stand ups, burndowns, sprint monitoring, dev opps etc.

•  Setup and Implementation
•  Custom Development/Integration
•  Data Migration
•  Unit Testing
•  Quality Assurance
•  Showcases

Our Salesforce Implementation Service team’s discovery and provisioning approach is critical. This phase provides early visibility to the Salesforce solution and ensures user acceptance is a success. Once User Stories tagged for a release are complete we walkthrough the changes with our customers. This walkthrough showcases the solution and enhancements completed as part of the release.

At this stage Shane Parslow Quality Assurance analysts have ensured that the features included in the release are QA ready. Customised User manuals based on the Salesforce Solution are developed and presented for further assistance to User Acceptance. The following activities are completed as part of this phase:

•  Stand up UAT environment
•  Set up UAT Cycles
•  Triage and resolve reported issues
•  Develop User Manuals

Shane Parslow’s production roll out phase will ensure that deployment of approved changes are ready for use in the live environment. Go live support is provided, training, and support handover is managed.

•  Deployment to Production Environment
•  Sanity Checks
•  Go Live
•  End User Training

Shane Parslow provide a four-week warranty period in which issues are identified due to faulty implementation. This will be fixed with no additional cost. Post Warranty phase the Shane Parslow support services team can provide support based on our Support Engagement Model.

As a Salesforce Implementation Partner Shane Parslow’s consultants are certified and trained to provide ongoing Support and Maintenance.

Our continuous improvement program ensures that the Salesforce Services provided are world class. Shane Parslow’s knowledge of the Salesforce Platform sets our customer’s up for the future by providing training on the needs.

Click here to learn more about our cost effective and reliable Support Service.

Shane Parslow is a Salesforce Implementation Partner who setup, configure and customise Salesforce. Salesforce products such Sales Cloud, Service Cloud and Salesforce Marketing Cloud are setup to meet your needs.

Our expert Consultants ensure marketing automation through custom flows and designed email templates, security access setup and approval processes.

Shane Parslow is all about the accurate presentation of your data. We incorporate reports and custom dashboards for better data visibility and insights into your business. From experience this can lead to better decision making at all levels of the organisation.

Salesforce Implementation Partners such as Shane Parslow should ensure the legacy data is migrated and understand the need for quality data. Shane Parslow designs specific solutions for enterprise migrations within time limits, quality standards and ensures a reduction of business impact.

Shane Parslow’s Implementation Consultants have the right knowledge and experience to tackle the most complex data migration projects. Our Salesforce Data Migration team are experienced in data extraction, data cleansing, data de-dup, validation and importing data into Salesforce.

Shane Parslow’s Implementation Consultants have the expertise to identify solutions and incorporate sophisticated integrations. These cloud and business critical systems include but not limited to:

•  Finance Services Systems
•  Lead generation software
•  Enterprise systems
•  ERPs

Shane Parslow’s Implementation Consultants are also skilled at designing custom adapters or configuring pre-built adapters.