Salesforce Support

Flexible and reliable Salesforce Support in Australia

If you are searching for Cost-Effective Support Services, your search can end here!

Salesforce Support

Choosing Shane Parslow as your Salesforce Support Services Partner we will ensure the implementation wrinkles are ironed out. Shane Parslow works in collaboration with you to develop a fit for purpose service model and then assigns high quality Salesforce Administrators. Let us take care of everything from there including a highly responsive and lightning speed resolution management of issues and changes.

Shane Parslow is a Certified ISO 9001 and ISO 27001 organization. We guarantee a quality result and peace of mind when it comes to your Data Security.

Shane Parslow is a Salesforce Silver Consulting Partner and our goal is to provide every customer a cost effective and quality service. Check out our five star testimonials and references learn more

Ensure your implemented solution works smoothly with quality, reliable and risk-free Salesforce Support.

With Shane Parslow you can choose a Salesforce Support engagement model be it onshore, offshore or a Hybrid Onshore/Offshore model that best suits your needs. We are flexible and offer the best support model that suits your organisation. We take care of the rest!

 

 

Basic

  • Offshore – $45 /Hr
  • Onshore – $130 /Hr
  • For engagement up to 3 Months
  • Billing Monthly

Standard

  • Offshore – $35 /Hr
  • Onshore – $120 /Hr
  • For engagement above 3 Months
  • Billing Monthly

Premium

  • Offshore – $30 /Hr
  • Onshore – $100 /Hr
  • For engagement above 6 Months
  • Billing Monthly

Our Salesforce Support and Management services include:

Salesforce Activity Monitoring

Salesforce Support Services

Shane Parslow ensures you focus on your business while we manage the Salesforce Support Service and post implementation activities.

We implement a best practise Support Model which includes:

  •  Help to create solutions and eliminate your pain points
  •  Proactively identify areas of improvement for your business
  •  Provide a sophisticated communication model to always keep you informed on progress
  •  Skilled at developing action plans to resolve just about any issue.

Salesforce Maintenance

Shane Parslow lets you focus on your business while we work hard to make the Salesforce Platform as simple as possible.

Try our Shane Parslow's package maintenance packages where our Salesforce Technical Support team provides you with the following:

  •  Ongoing standard and custom object maintenance
  •  Data management including data cleansing and de-dup
  •  Data security management and package maintenance services.

Salesforce Help Desk

24*7 Support

Shane Parslow guarantees a high Salesforce adoption rate!

A high end-user adoption rate is considered an industry wide KPI for CRM implementations. A high adoption rate is the benchmark for Salesforce Implementations.

Shane Parslow's Salesforce Technical Support team offers comprehensive training and help desk services to ensure organisation wide adoption.

Salesforce Custom Development

Salesforce Help Desk

Shane Parslow's Onshore / Offshore Salesforce Development team members are different by their unique combination of Apex and Visualforce development skills.

Our vast industry and business experience assists you with attaining a quality outcome at a competitive price. With this experience, we will recommend where innovation is required to meet a business requirement. We will let you know when you are trying to reinvent the wheel.

We provide custom Development so that you can realise the full potential of Salesforce. We also teach you how best practice for Salesforce use. We have supported thousands of customers. Our Salesforce Administrators have hundreds of thousands hours of experience.

Why Choose Us Shane Parslow as a Salesforce Support Partner

Cost Effective Salesforce Support Model:

Shane Parslow's models are designed to ensure a cost-effective quality outcome. We maintain the highest level of quality with a significant cost reduction in comparison to our competitors using other support models.

Quality with On Time Delivery:

Shane Parslow is an ISO 9001 certified organisation, we are committed to high quality delivery and outcomes. We strive for continuous improvements and providing exceptional service to all clients.

Experienced Team:

Shane Parslow's team comprises of 170+ quality Expert Consultants, dynamic and qualified professionals. We have the experience with leading Technology Platforms and industry experience. We boast more than 80 individual Certifications.

We are proud of our Strong Customer Testimonials across the world for a variety of customers. Shane Parslow have already delivered over 400 Salesforce projects on time and on budget.

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